We may collect personal information including:

• Name
• Phone number
• Email address
• Address or service location
• Details related to your enquiry

This information is collected only to provide our services effectively.

Your data is used to:

• Respond to enquiries and provide quotes
• Arrange and complete electrical work
• Manage bookings and communication
• Improve our services

We do not sell or share your data with third parties for marketing purposes.

Your information is stored securely and accessed only by authorised personnel. We take appropriate measures to protect your data from unauthorised access or misuse.

Our website may use basic cookies to improve user experience and performance. You can disable cookies via your browser settings.

We only share your information when necessary:

• With trusted service providers involved in completing work
• Where required by law

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (where applicable)
• Withdraw consent for communication

• A non-refundable booking fee or deposit may be required to secure your appointment
• The amount will be confirmed at the time of booking
• Bookings are not confirmed until payment is received

All booking fees and deposits are non-refundable, including in cases of:

• Cancellation
• Rescheduling
• No-shows

• Deposits may be transferred to a future booking at our discretion
• We request at least 24 hours’ notice for any changes
• Rescheduling is subject to availability